Frequently asked questions
RETURNS & EXCHANGES
We guarantee all of our products will meet or exceed your expectations. If you are unhappy with a product for any reason, we will return or exchange your product(s) hassle free. All you are responsible for is the shipping cost to return back to us. All returns can be initiated by emailing email@example.com
SHIPPING RATES & POLICIES
We ship as fast as possible. Tracking numbers will be provided to you as soon as we receive them. Please allow a couple of days for us to pack and ship your order. Most orders typically arrive within 5 days of your order. Depending on your location, that may vary. For specific shipping options, please contact us at firstname.lastname@example.org.
1. USE OF SITE MATERIALS
All content, design, text, graphics, logos, photographs, interfaces, the selection and arrangements thereof, and any other material on the Site are protected by United States and international copyright law and other intellectual property laws and are owned by Blowmei or other respective owners that have granted Blowmei the right and license to use such materials.
All trademarks, service marks, trade names, logos and trade dress (collectively, the “Marks”) are registered and unregistered trademarks of Blowmei or other respective owners that have granted Blowmei the right and license to use such Marks. Nothing on this Site should be construed as granting any license or right to use any Mark displayed on the Site. You may not use any Marks without the prior written permission of Blowmei.
4. AGE OF USERS
Our products and services are marketed for and directed towards purchase by adults or with the consent of adults. Individuals under the age of 18 (“Minors”) are not permitted to purchase products from the Site without the supervision of a parent or legal guardian.
5. USER SUBMISSIONS
Any material, information, idea, photo, or other communication you transmit to or post on this Site or to Blowmei by any means will be treated as non-confidential and nonproprietary and may be disseminated or used by Blowmei and/or its designees for any purpose whatsoever, including, but not limited to, developing and manufacturing products (“Communications”). Blowmei will have no obligations with respect to the Communications. Blowmei and its designees will be free to copy, disclose, distribute, incorporate, or otherwise use the Communications and all data, images, sounds, text, and other things embodied therein for any and all commercial and noncommercial purposes. You are prohibited from posting or transmitting to or from this Site anything illegal, unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that is invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, that consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages, or could rise to any civil or criminal liability under the law. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Blowmei reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Blowmei a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Blowmei and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Blowmei for all claims resulting from content you supply. Blowmei has the right but not the obligation to monitor and edit or remove any activity or content. Blowmei takes no responsibility and assumes no liability for any content posted by you or any third party.
Notice of Copyright Infringement
If you are a copyright owner who believes your copyrighted material has been copied, posted, or distributed on or through the Site in a way that infringes your copyright rights, please inform our designated Copyright Agent by sending written notice by U.S. Mail to Blowmei, LLC, Attn: Copyright Agent, 2640 NE 8th Ave. #4 Wilton Manors, FL 33334, or by email to email@example.com. Pursuant to the Digital Millennium Copyright Act, to be effective you must include the following information in your written notice:
• A detailed description of the copyrighted work you believe is being infringed;
• A description (such as the subdomain link) of the location on the Application where the allegedly infringing content appears;
• Your contact information, including your name, address, telephone number, and, if available, email address;
• A statement that you have a good faith belief that the allegedly infringing use is not authorized by you as the copyright owner, by your agent, or by law;
• A statement affirming that, under penalty of perjury, the information in the notice is accurate and that you are, or are authorized to act on behalf of, the copyright owner; and
• An original or electronic signature of the copyright owner or someone authorized on the owner’s behalf to assert infringement of copyright and to submit the statement.
6. DISCLAIMER OF WARRANTIES AND LIMITATIONS OF LIABILITY
THE SITE IS PROVIDED BY BLOWMEI ON AN “AS IS” AND ON AN “AS AVAILABLE” BASIS. BLOWMEI MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, GRAPHICS, LINKS, OR MATERIALS INCLUDED ON THE SITE, OR THEIR ACCURACY, RELIABILITY, COMPLETENESS OR TIMELINESS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BLOWMEI DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. BLOWMEI DOES NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO THE SITE OR THE SERVICES. OPERATION OF THE SITE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OF BLOWMEI’S CONTROL. Price and availability information is subject to change without notice.
IN NO EVENT SHALL BLOWMEI BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF BLOWMEI HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THIS SITE AND/OR THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE.
SEE SECTION 18 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 6.
SEE SECTION 17 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 7.
8. LINKS TO THIRD PARTY SITES
This Site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the “External Sites”). These links are provided solely as a convenience to you, and do not constitute an endorsement by Blowmei of the content of such third party sites nor of the business practices of such other businesses, entities or individuals. You acknowledge that Blowmei is not responsible for the availability of, or the content located on or through, any External Site. You should carefully review their privacy statements and other conditions of use on any third party site. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
9. GOVERNING LAW; JURISDICTION
IF YOU ARE A CONSUMER, HOWEVER, THIS PROVISION SHALL NOT BE CONSTRUED TO LIMIT YOUR RIGHTS UNDER CONSUMER PROTECTION LAWS OF YOUR STATE OF RESIDENCE AS SET FORTH IN SECTION 17.
10. ELECTRONIC COMMUNICATIONS
When you use the Site, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you in a variety of ways, such as by e-mail, text, or by posting notices and messages on this Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
11. INTERNATIONAL LAW
We control, operate, and administer the Site from the United States. We make no representation that any material on our Site is appropriate or available for use outside of the United States. Illegal access to the Site from territories where their content is illegal is prohibited. You may not use the Site or export it in violation of U.S. export laws, rules, and regulations. If you access the Site from a location outside the United States, you are responsible for compliance with all applicable laws.
SEE SECTION 17 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 12.
In order to expedite and control the cost of disputes, you and Blowmei. agree that any legal or equitable claim relating to use of this Site or purchase of any product from this Site (referred to as a “Claim”) will be resolved as follows:
A. Informal Resolution:
You and Blowmei will first attempt to resolve any Claim informally. Accordingly, neither you nor Blowmei may start a formal Arbitration proceeding for at least 60 days after one party notifies the other party of a Claim in writing.
SEE SECTION 17 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SUB-SECTION 16(A).
B. Formal Resolution by Arbitration:
(1) Write a demand for Arbitration. The demand must include a description of the Claim and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at www.jamsadr.com.
(2) Send three copies of the Demand for Arbitration, plus the appropriate filing fee to:
JAMS [to your local JAMS office or to JAMS, 600 Brickell Ave. Suite 2600 Miami, FL 33131].
(3) Send one copy of the Demand for Arbitration to the other party.
C. Time to Bring Your Claim:
SEE SECTION 17 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SUB-SECTION 16(C).
17. EXCLUSIONS AND LIMITATIONS; CONSUMER PROTECTION NOTICE
Information We Collect
We collect both Personal Information and non-personally identifiable information through this Site to learn more about how our visitors use this Site and to measure areas of interest. Collection of information allows us to build features and functionality that will enhance your experience. Personal Information may be collected when you register or submit information on our Site. We collect non-personally identifiable information through the use of General Tracking Information and Click Path Tracking (cookie technology) described below.
Use of Personal Information
In order to register on our Site, you may be required to provide Personal Information such as your name, email address, street address, city, state, zip code, phone, birth city, comments, suggestions and/or other such information, as well as financial information, such as account or credit card numbers. Personal Information is used to process and ship orders. If you correspond with us or submit comments or suggestions, your Personal Information may be included in our internal database system. We may also use this information to respond to your emails, questions, comments and suggestions, notify you if you have been selected as a winner of a contest or sweepstakes, provide customer support, or other similar matters. In addition, we may send correspondence to the email and/or street address you provide to us which may include newsletters and information about us. Financial information that is collected is used to bill the user for products and services. You may limit the information that we send to you by following the instructions in Opt-Out Section below.
Disclosure of Personal Information to Others
Blowmei treats customer information with the utmost sensitivity and does not knowingly disclose your Personal Information to third parties, unless you expressly give us permission to do so, or where we are required to do so by law. We do not, under any circumstance, sell our customer list to any outside parties, nor do we make our list available to any outside parties for any purpose other than for the order fulfillment process described above.
Use of Non-Personally Identifiable Information
We keep track of the pages visited by each user. Our Web server automatically collects some information about you when you request pages from our server, including your IP address. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the Web pages you request) can be sent to you. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns. We use this information to improve our Site by making it more responsive to the needs and preferences of our users. This information does not identify you personally.
California Privacy Rights
California law entitles residents to ask us for a notice describing what categories of personal information we share with third parties or with corporate affiliates for those entities direct marketing purposes. Blowmei does not provide any personal information to third parties for their own direct marketing purposes. If you want to request a notice or have any questions about Blowmei privacy practices, please contact us at firstname.lastname@example.org.
Blowmei will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If you are under 13 years old please do not provide your information on our website.
If we become aware that an individual is under the age of 13 and has submitted any information to Blowmei for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
Right to Opt-Out
When you register with us, or if you provide additional Personal Information through our Site, we provide you with the right to “opt out” of receiving future communications from us for direct marketing purposes by indicating that you decline such communications.
You may choose to have your name taken off of our email list after you have registered or provided additional information, or review and/or update the information that you have provided to us by emailing us at email@example.com.
Links to Third Party Websites
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We utilize secure socket layer (SSL) technology to secure and protect your information. Visitor information is stored in secured databases and is protected from unauthorized access. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and us, and us and you will be free from unauthorized access by third parties. If such access occurs, we will do our best to rectify the situation, but we are not liable for the damages or effects of such breach.
Note to International Users
The Site is hosted in the United States. If you are accessing the Site from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Site, which is governed by U.S. law (which may not afford the same level of protection as those in your country), you are transferring your personal information to the United States and you consent to that transfer.
For purposes described in this Policy, personal information may be transferred to, processed, stored, and accessed by us, our affiliates, and our service providers in the United States and in jurisdictions where any of us may operate. Courts and other authorities in these jurisdictions may, in certain circumstances, be entitled to access your personal information. By using the Site, you consent to this transfer, processing, storage, and access of your personal information in and/or outside of the jurisdiction in which you reside.
Contacting Blowmei, LLC
Thank you for visiting blowmei.co.
Effective Date: January 1, 2017